Once we have confirmed to you that your required dates are available, a non-refundable deposit of 30% of the total of the Tour cost, per person is required to confirm the reservation. We will 'hold' your required dates for a period of seven days to enable the deposit to be made, after that your reservation will have 'unconfirmed' status, and may result in you losing your preferred dates.
The Balance payment must be made 40 days prior to the date of tour departure. Failure to comply with the deposit and balance payment requirements may result in automatic cancellation of your reservation.
Payments can be made by Bank Transfer or Credit Card.
All Credit card payments attract a surcharge of 2, 95%.
You are strongly advised to take out travel insurance to cover the possibility of cancellation. Many Lodges and Camps we use insist that guest have travel insurance.
Our Cancellation and Refund policy:
Cancellation of a confirmed tour will result in the following Cancellation charges:
4 - 6 weeks prior to departure: 40% of Tour Cost
2 - 4 weeks prior to departure: 60% of Tour Cost
0 - 2 weeks prior to departure: 100% of Tour Cost No refund will be made for any portion of the tour unused because of a cancellation or change made by participants themselves whilst on the tour.